This is a continuation of last month’s ETip on why to create a brand for the IA department.
How to Develop the Audit Department Brand
- Your CAE should meet with senior executives monthly to promote the department and stay on top of the business.
- Use 6 Sigma to identify process improvements in the internal audit activity.
- Hire the best auditors who are capable of assuming successful roles in corporate management.
- Continuously train the audit staff.
- Constantly strive for excellence in adopting best practices and providing great customer service.
- Use internal Quality Control Questionnaires to obtain feedback from clients.
- Have Quality Assessments performed every 5 years by an independent source so you can assert that your audits are conducted “in accordance with the international standards for the professional practice of internal auditing.”
- Conduct a presentation at the start of an engagement to educate the client on the audit process.
- Circulate your IA Department’s success stories throughout the company.
Mentoring
ent. We will cover 5 in this eTip and the remainder in December’s eTip.