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Why Brand Your Audit Department

Wednesday, April 29th, 2009

meetingBranding your audit department is essential for your success. A brand consists of a logo, a name and the entire feelings and expectations created by a product or service.

Why brand your audit department?

  1. To show your customers how your department positively affects the company
  2. To set expectations for your customers on consistency and quality of the internal auditing experience
  3. To help recruit top employee prospects from within and outside the company
  4. To build strong and trusting relationships with your customers
  5. To build loyalty and pride among the audit staff for retention purposes
  6. To provide confidence for the audit committee and investors
  7. To provide confidence for the external auditors for placing reliance upon your IA’s work papers

Next month’s ETip will consist of specific steps to take to develop your IA brand.

Teambuilding – Tips for High Performance - Part 2

Monday, March 23rd, 2009

This is the second part of a two-part e-tip on team building. Last month’s e-tip focused on the “harder” topics such as structuring your team. This month’s e-tip will give tips on the “softer topics,” such as communication, recognition and creating trust.

7 Tips for Strengthening Your Team

1. Communicate well. Make sure team members know what is expected of them to accomplish the team’s goals.

2. Recognize personal sacrifice. When a team member goes the extra mile on a project, make sure to retrustcognize that in front of the group. That way team members know that their own personal sacrifice will be appreciated also.

3. Encourage teammates to support one another emotionally. Be a cheerleader, offer encouragement, catch someone doing things right and sing their praises.

4. Spend time with teammates away from work. The most powerful way to develop a bond with team members is to get to know them on a personal level. Organize an after-work happy hour or take different team members to lunch occasionally.

5. Communicate well. Make sure team members know what is expected of them to accomplish the team’s goals.

6. Recognize personal sacrifice. When a team member goes the extra mile on a project, make sure to recognize that in front of the group. That way team members know that their own personal sacrifice will be appreciated also.

7. Encourage teammates to support one another emotionally. Be a cheerleader, offer encouragement, catch someone doing things right and sing their praises.

8. Spend time with teammates away from work. The most powerful way to develop a bond with team members is to get to know them on a personal level. Organize an after-work happy hour or take different team members to lunch occasionally.

Teambuilding – Tips for High Performance - Part 1

Friday, March 20th, 2009

This is the first part of a two-part e-tip on team building. This month’s e-tip focuses on the “harder” topics such as structuring your team. Next week’s e-tip will give tips on the “softer topics,” such as communication, recognition and creating trust.

7 Tips for Building Your Team

1. Observe group dynamics. Should an individual be an underperformer or have a negative attitude, they muteamworkst be removed from the team. It’s true: one bad apple can spoil the whole bunch.

2. Hire carefully. Bring appropriate talent to the team; identify what talent is needed for each individual role. Encourage and support continuous improvement.

3. Diversify. Having team members with different experiences, ethnicity, and problem-solving approaches leads to fresh ideas.

4. Clarify each person’s role including deliverables, timeframes, etc.

5. Develop a cross training program. This protects the team should someone leave and it also provides stimulation that keeps everyone challenged.

6. Welcome new teammates. Turnover is inevitable to all teams. Assign a mentor to the new team member until he/she gets up to speed.

7. Encourage individual team members to hold each other accountable. Have everyone agree on an accountability system. The team leader cannot be everywhere and observe all interaction.


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