As uncomfortable as conflict can be, there’s no escaping it. This goes double at work, since — unlike our friends — we are seldom able to choose our co-workers. Differences of opinion will be had, even among the most agreeable of personalities. Slights will be made, purposefully or not. Instructions will be misunderstood, intentions will be misconstrued, situations misread.
So while it’s inevitable that employees will butt heads, what’s not out of your control is how you respond and manage the conflict. What follows are nine tips to stay on top of issues and make sure minor issues don’t escalate into blow-ups worthy of reality TV.
Infographic courtesy of LifeHack.org.
Published by Conselium Executive Search, the global leader in compliance search.
